Support & legal

Privacy Policy

Last updated: 21 June 2025

Stucare Innovation and Creation Private Limited ("Stucare", "we", "our", or "us") is committed to protecting the privacy and personal data of our users, including students, parents, and educators. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with us through our website, mobile application, programs, and services.

1. Information we collect

We may collect the following information directly from users:

  • Name, age, and contact information (email, phone)
  • School or academic details (if provided)
  • Information submitted in quizzes, events, or programs
  • App interaction data (if using our mobile platform)
  • Feedback, queries, or support messages

We may also collect technical information automatically:

  • Device information (e.g. device type, OS)
  • IP address and browser type
  • Cookies and usage analytics (e.g. through Google Analytics)

2. How we use your information

Stucare uses your information for the following purposes:

  • To deliver and personalize programs, quizzes, and student services
  • To communicate important updates, events, and opportunities
  • To improve the quality and effectiveness of our services
  • For educational insights and platform development
  • To comply with applicable laws or respond to legal requests

3. Information sharing

We do not sell or rent your personal information.

We may share your information:

  • With service providers (e.g. for analytics or hosting)
  • With schools or educational partners (only with consent)
  • If required by law or to protect our rights

4. Cookies and tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Track app usage for improvements
  • Analyze web traffic and engagement

You may disable cookies via browser settings, but this may limit some features.

5. Data security

We implement reasonable safeguards to protect your data, including:

  • SSL encryption for secure transmission
  • Access control to confidential user data
  • Data minimization and limited retention

However, no method is 100% secure, and we cannot guarantee absolute security.

6. Children's privacy

Our services are focused on students, but parental or school consent is required for minors under the age of 13. We do not knowingly collect data from children without appropriate consent.

7. Your rights

You have the right to:

  • Access and correct your data
  • Request deletion of your account
  • Opt-out of marketing communications
  • Contact us for any privacy concerns

8. Changes to this policy

We may update this policy to reflect changes in our services or legal requirements. Updated versions will be posted on our platforms, with a revised effective date.

9. Contact us

If you have any questions or concerns regarding this Privacy Policy, feel free to reach out:

Stucare Innovation and Creation Pvt. Ltd.
Phone: 08069409050
WhatsApp: 9324920750
Email: support@stucares.com
Instagram: @stucare.innovation